Terra Vanzant Stern, PhD
Principal, SSD Global Solutions, Inc.
TERRA VANZANT STERN, PhD., PMP, SPHR/GPHR is a Six Sigma Master Black Belt and a Principal of Systems Service & Delivery, Inc., dba, SSD Global Solutions. She is the author of Lean Six Sigma International Standards and Global Guidelines, (2015) and Lean Six Sigma: Practical Bodies of Knowledge (2013). Her newest work Lean & Agile Project Management: How to Make Any Project Better, Faster and More Cost-Effective is available now for pre-order on Amazon.Com and major bookstores. Dr. Vanzant Stern is the 2015-2016 Chair of the ASQ Lean Enterprise Division. She owns the copyright to the Lean Six Sigma Accelerated Learning Method (2008 and 2012) and also teaches workshops in Leadership Development and Critical Thinking Skills. She was the 2013 Chair of the ASQ Rocky Mountain Quality Conference and has published articles for SHRM, PM,I and ASTD. Her experience includes public sector, healthcare, lean manufacturing, as well as international projects. Dr.Vanzant Stern was awarded the Educator of the Year Award for the State of Colorado as well as a Facilitator of the year by the Lean 6 Society.
Theresa Falance
Theresa Falance, has spent more than 25 years consulting with organizations to improve the performance of individuals and systems using change management, process improvement, and technology insertion. She has spent more than ten years consulting within Federal Agencies. Ms. Falance was Program Manager for projects up to $9M and staffed up to 98 employees and consultants. She serves as a solutions architect and capture manager for Human Capital and Process Improvement Opportunities. Her experience includes designing and implementing adult learning programs including training, job rotation, mentoring programs, and performance metrics. Throughout her career, Theresa Falance has had teaching engagements, most notably as adjunct professor at Georgetown and George Mason Universities. Ms. Falance holds a Masters of Business in Human Performance and is currently pursuing a Doctor of Business in Organizational Development.
Richard J Wells, PhD
Direct Marketing
Richard J. Wells, has participated at all levels of SSD Global Solutions operations to include facilitating the accelerated workshops developed by Dr. Terra Vanzanrt Stern and the PMP accelerated programs developed by Dr. Malcomb Bourne. Richard has been a Senior Account Representative for Deloitte and Accenture. He will be heading up our new US Veteran's program where physically disabled veterans attend our programs free of charge and do projects for the non-profit community.
Frank Pahlke
Mr. Pahlke has a background that includes in-depth experience in both the private and public sectors in line positions and consulting assignments involving various technologies. With over forty years of industry experience, the past seventeen years has focused on large-scale project planning and management but assignments have also included PMO start-ups, technology assessment, data center management, and project management training. Certifications include Project Management Professional (PMP), Certified Scrum Master (CSM), Green Belt Six Sigma and ITIL V3 Foundation.
Mark Mais
Mr. Mais has over 35 years of experience with Fortune 500 experience in sales, marketing, training, and development, as well as in various senior leadership positions. He is currently the Director of Marketing for an international company in the technology sector. He leads the Project Management office and curriculum development team for the organization. His experience includes leading a wide array of cross-functional process improvement and project management initiatives in the public and private sectors. Mark has also served for 15 years on a non-profit Board in the Colorado area. His certifications include Project Management Professional (PMP), Master of Business Administration (MBA), Certified Technical Trainer (CTT+), and Certified Document Imaging Architect (CDIA+). He also has an IT for Sales certification from CompTIA.