About ssd global solutions

Home of Leaner Six Sigma (LrSS), Leaner Manufacturing, and Lean and Agile Project Management (LAPM) 

We believe strongly in the art of elegant problem-solving!

SSD Global Solutions specializes in Simple, Smart Decision-Making–Making Tools by using our Leaner Six Sigma (LrSS)™ training methodology. LrSS allows students who are interested in certification as a Lean Six Sigma practitioner a faster and easier path to becoming a Lean Six Sigma Yellow, Green, Black or Master Black Belt.  And, the concepts may be applied to Project Management as well. Another advantage of our Leaner program is that the concepts and constructs can be immediately applied to make any process or activity better, faster or more cost-effective even before the student is has left the classroom!

Our classes can be delivered at your company or online LIVE in real time. We also offer public classes and train-the-trainer opportunities. We teach you to be the consultant and fix your own problems.

We provide executive-level Critical/Creative Problem Solving Workshops as well as Leadership and Organizational Development C-Suite workshops.

SSD Global employs only the best and most seasoned professionals who offer stellar reputations and references.

SSD Global Solutions has worked with some of the largest utility and nuclear companies in the U.S., such as Southern California Edison (SCE), South Texas Project (STP) and Tennessee Valley Authority (TVA) where our training programs have resulted in millions in documented ROI that we will happily share with potential clients or students.

Retail/Grocer experience includes Wal-Mart Bentonville Corporate Offices and Ahold, the holding company for Giant Grocery Stores and Stop N Shop. Other retail experience includes Safeway. Insurance companies include Blue Cross/Blue Shield and Fidelity.

a team of professionals

Our Instructors




Terra Vanzant Stern, PhD., PMP, SPHR/GPHR. is a Six Sigma Master Black Belt and the principal of SSD Global Solutions, Inc. She has held a number of board positions to include: Chair, ASQ Lean Enterprise Division, Chair, Strategy and Development for Colorado Human Resource Association, Chair, ASQ Denver, Chair, Rocky Mountain Quality Conference and Curriculum Chair for Projects with Industry (who worked placing developmentally disabled adults in the workforce community). Dr. Stern is a USAF veteran who has written several books and articles on problem solving, process improvement and leadership. Her most recent books, Lean and Agile Project Management and Lean Six Sigma: International Standards and Global Guidelines are available in bookstores and Amazon.com. She has worked with George Washington University, Baker University and CSU developing programs in the areas of practical statistics, leadership and critical thinking. Her newest work focuses on the area of Lean Negotiations with an anticipated release date of early 2018. All of her programs are fun and entertaining to the student and draw from several different adult learning theories. Other publications by Dr. Stern include: Lean Six Sigma: Practical Bodies of Knowledge, HR Concepts for Project Managers, Leaders Asleep at the Wheel and her dissertation: “The Paradox of Corporate Darwinism – Why the Fittest Don’t Always Succeed in Corporate America.” Current Clients/Partners of SSD Global Solutions include TVA, SCE, AHOLD, Jefferson County, Colorado, NG, and Fidelity. Recent partnerships include Cross Knowledge, Francis & Taylor Publishing, New Horizons Learning Centers and IT Pro TV. Dr. Stern also offers personal business coaching as well as training for middle managers interested in making the next step to the “C” Suite. Although this is a confidential service, she can provide one-on-one references from successful clients.


Principal Consultant

Richard J. Wells, PhD serves as a Principal Consultant. Originally, a Mergers and Acquisitions Professional and subject matter expert, Dr. Wells’ interest evolved in serving the public sector as an advisory consultant and educational partner.

Dr. Wells has worked independently as a project manager on large scale projects with government entities as well as Fortune 500 companies.  His hobby is tutoring students in the area of practical statistics and advanced mathematics.

Dr. Wells has over 20 years of consulting experience with government entities, such as the USDA and FDA as well as the States of Texas, California, and Colorado.   Areas of consulting have included executive coaching, process improvement, and project management.

Dr. Wells speaks fluent Spanish and Japanese.  To reach Dr. Wells directly call or text:  202-466-1662.




Firmin Ndeges is a native of Cameroon who is currently a consultant in the United States of America. He has over fifteen years experience in manufacturing and process integration, total quality management, enterprise reengineering and leading cross-functional teams towards higher product/process quality and performance.

Ndeges has worked in many industries to date including but not limited to paper fabrication, nanotechnology manufacturing, purchasing shipping and logistics, music production and execution, telecommunications design and testing, and education services. His experience analyzing KPIs and solving complex problems with his many years of data mining expertise has contributed to the success of many optimization projects across multiproduct fabrication facilities in North America and Asia. A recently documented and verified half a million dollars monthly ROI is an example of outcome attributed to his work.

A French and English Speaker, Ndeges is Certified Lean Six Sigma Master Black Belt, (trained) Project Manager, and Certified Quality Auditor. He is a Virginia Tech Masters Graduate in Engineering Management & Systems Engineering. He also holds a Graduate Certificate in Nanotechnology from George Mason University plus two Bachelor’s Degrees in Electrical Engineering and Applied Mathematics from Virginia Polytechnic Institute.



Theresa Falance, has spent more than 25 years consulting with organizations to improve the performance of individuals and systems using change management, process improvement, and technology insertion. She has spent more than ten years consulting within Federal Agencies. Ms. Falance was Program Manager for projects up to $9M and staffed up to 98 employees and consultants. She serves as a solutions architect and capture manager for Human Capital and Process Improvement Opportunities. Her experience includes designing and implementing adult learning programs including training, job rotation, mentoring programs, and performance metrics. Throughout her career, Theresa Falance has had teaching engagements, most notably as adjunct professor at Georgetown and George Mason Universities. Ms. Falance holds a Masters of Business in Human Performance and is currently pursuing a Doctor of Business in Organizational Development.


Mr. Pahlke has a background that includes in-depth experience in both the private and public sectors in line positions and consulting assignments involving various technologies. With over forty years of industry experience, the past seventeen years has focused on large-scale project planning and management but assignments have also included PMO start-ups, technology assessment, data center management, and project management training. Certifications include Project Management Professional (PMP), Certified Scrum Master (CSM), Green Belt Six Sigma and ITIL V3 Foundation.


Mr. Mais has over 35 years experience with Fortune 500 companies in sales, marketing, training, and business development in various senior leadership positions. He is currently the Director of Marketing for Ricoh Corporation in the technology sector. He leads their Project Management office for the Marketing organization. His experience includes leading a wide array of cross-functional process improvement and project management initiatives in the public and private sectors.

Mark has also served on multiple non-profit boards and is currently on the board of the Audio Information Network, which provides services for the visually impaired. He, and his wife Holly, also own Eagles Nest Home Group a residential Real Estate brokerage with Keller Williams Executives Realty in the Colorado area.

Mark’s certifications include; Lean Six Sigma Master Black Belt, Lean Six Sigma Black Belt, and Project Management Professional (PMP). He also has his Master of Business Administration degree and Certified Technical Trainer certification from Comptia.

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