a team of professionals
Our Instructors

RICHARD J WELLS, PHD
Chairman of the Board
Richard J. Wells, PhD serves as a Principal Consultant. Originally, a Mergers and Acquisitions Professional and subject matter expert, Dr. Wells’ interest evolved in serving the public sector as an advisory consultant and educational partner.
Dr. Wells has worked independently as a project manager on large scale projects with government entities as well as Fortune 500 companies. His hobby is tutoring students in the area of practical statistics and advanced mathematics.
Dr. Wells has over 20 years of consulting experience with government entities, such as the USDA and FDA as well as the States of Texas, California, and Colorado. Areas of consulting have included executive coaching, process improvement, and project management.
Dr. Wells speaks fluent Spanish and Japanese. To reach Dr. Wells directly call or text: 202-466-1662.

TERRA VANZANT STERN, PHD
CHANGE MANAGEMENT CONSULTANT & FACILITATOR
Terra Vanzant Stern, PhD., PMP, SPHR/GPHR. is a Six Sigma Master Black Belt and the principal of SSD Global Solutions, Inc. She has held a number of board positions to include: Chair, ASQ Lean Enterprise Division, Chair, Strategy and Development for Colorado Human Resource Association, Chair, ASQ Denver, Chair, Rocky Mountain Quality Conference and Curriculum Chair for Projects with Industry (who worked placing developmentally disabled adults in the workforce community).
Dr. Stern is a USAF veteran who has written several books and articles on problem solving, process improvement and leadership. Her most recent book, Lean and Agile Project Management was released as a second edition in May 2020.
Other publications by Dr. Stern include: Lean Six Sigma: Practical Bodies of Knowledge, HR Concepts for Project Managers, Leaders Asleep at the Wheel, and her dissertation: “The Paradox of Corporate Darwinism – Why the Fittest Don’t Always Succeed in Corporate America.”
Current Clients/Partners of SSD Global Solutions include TVA, SCE, AHOLD, Jefferson County, Colorado, NG, and Fidelity. Recent partnerships include Cross Knowledge, Francis & Taylor Publishing, New Horizons Learning Centers and IT Pro TV. Dr. Stern also offers personal business coaching as well as training for middle managers interested in making the next step to the “C” Suite.

FIRMIN NDEGES, MEA
INTERNATIONAL LIAISON & LrSS INSTRUCTOR
Firmin
A French and English Speaker,

FRANK PAHLKE
PMP Instructor

MARK MAIS
Mr. Mais has over 35 years experience with Fortune 500 companies in sales, marketing, training, and business development in various senior leadership positions. He is currently the Director of Marketing for Ricoh Corporation in the technology sector. He leads their Project Management office for the Marketing organization. His experience includes leading a wide array of cross-functional process improvement and project management initiatives in the public and private sectors.
Mark has also served on multiple non-profit boards and is currently on the board of the Audio Information Network, which provides services for the visually impaired. He, and his wife Holly, also own Eagles Nest Home Group a residential Real Estate brokerage with Keller Williams Executives Realty in the Colorado area.
Mark’s certifications include; Lean Six Sigma Master Black Belt, Lean Six Sigma Black Belt, and Project Management Professional (PMP). He also has his Master of Business Administration degree and Certified Technical Trainer certification from

DAVE HARRY, PMP® CSSBB, LBC CSM®
Mr. Harry, a.k.a. “The Process Whisperer®”, has more than 30 years’ experience as a project manager, business process improvement instructor and expert problem solver. He is an Associate Instructor for SSD Global Solutions teaching process improvement, project management, and team excellence courses. Following his military career, Dave taught hundreds of Lean and Six Sigma “Belt” and project management classes for various companies including KPMG Consulting, Northrop Grumman, Rolls-Royce Energy, the University of Tennessee, Training Modernization Group (TMG), and SimpliLearn. He was an Expert Trainer at Northrop Grumman and the Manager of Continuous Improvement at Rolls-Royce Energy. Dave is a retired U.S. Navy helicopter pilot, International Agreements Negotiator, and a U.S. Defense Attaché. He is also a Black Belt trainer and CEO of Process Whisperer® Consultants LLC in Greeneville, TN.
Dave has served on several leadership Boards of both the ASQ Lean Enterprise Division and the Institute of Industrial Systems (IISE) Operational Excellence (Lean) Division. He is also the Secretary of the IISE Nashville Chapter and served several years on the Conference Committees for the IISE Engineering Lean Six Sigma (ELSS) Conference and the ASQ Lean & Six Sigma Conference in Phoenix (March 2021). Dave has been awarded three Masters-level degrees in Management and in Systems Management.
Dave’s certifications and interests include: PMI certified Project Management Professional (PMP®), ASQ Certified Six Sigma Black Belt (CSSBB), Lean Bronze Certification (LBC) from the SME/Shingo/AME Alliance, Agile Certified Scrum Master (CSM®), ASQ International Team Excellence Awards Final Round Judge. Dave is also a Kata “Geek” and has attended seven Toyota Kata Conferences.

Jasbir Kumar CSSB, MBB
Jasbir Kumar has extensive general management and project management experience. He has managed large plants and complex industrial projects spanning more than 40 years while applying Lean Six Sigma practices for maximum productivity and efficiencies. Through his work, he was able to improve the operations at several organizations, including major Fortune 500 companies, and he has helped bring a variety of well-known consumer products to the marketplace. His work includes creating team-based, high-performance cultures in “Greenfield” plants, and managing kaizen offices. Jasbir has earned a master’s degree in chemical engineering and ASQ Six Sigma Black Belt Certification. Today he spends his time as a consultant and trainer in lean Six Sigma culture and practices.